General FAQ
How does it work?
Streaming VPN provides an encrypted tunneling solution between your computer
and our servers in the US and the UK. You use
the Internet normally, except that your data is encrypted en route and the
outside world only sees our IP address. It's as if you're surfing the web from the US or UK --- with freedom and security. This also allows you to view
websites you normally cannot such as facebook, YouTube, twitter, pandora, BBC iPlayer and
hulu.
I can't access US or UK sites!
Don't worry - make sure you are connecting to the UK server (eu.streamingvpn.com) for UK sites and the US server (us2.streamingvpn.com) for US sites. It's easy! When connecting with the Streaming VPN Installer, select 'Properties' and use the 'VPN Destination' drop-down to select UK or US.
Will Streaming VPN slow down my system?
No, it won't slow down your system, though Internet browsing speeds will depend
on which website you're accessing. Foreign websites will generally be faster,
whereas local websites (those hosted in your country) may be slightly slower.
Give it a FREE try by signing up for our TRIAL account.
I can't see any servers using your installer?
Make sure you extract the VPN.exe from the zip file before opening it. Otherwise, the list of servers will come up blank.
Can I use your VPN to replace my ISP?
No. Streaming VPN works together with your existing Internet connection to make
it better and more secure, but it does not replace your ISP.
Streaming VPN works with Windows XP, Vista, Windows 7, Mac OS, iPhone, iPad and Android.
If you use Windows Vista, you will need administrator access to the computer. Most individual users have this, though some corporate users may not. If you run into any problems during setup, just email us and we'll switch your account to a different protocol that doesn't require administrator access. In other words: we'll make it work, no worries.
How much does it cost?
Streaming VPN is priced from USD $6.70 per month. There are no other services which can match
our cost, speed, and flexibility.
Can I have a trial account?
Yes, we absolutely DO offer trial accounts because we want to make sure you
know what you are getting with our speedy US and European servers. Just
sign up and get your FREE trial account today.
I signed up and can't connect to your server.
Please check out our Support Tab to troubleshoot the error.
Yes, you can configure Streaming VPN on as many computers as you like, though only one of them can be connected to the VPN at a time. If you'd like more than one to be using the VPN simultaneously, you should get an additional account. We suggest you try it out first, then get more accounts as needed.
Can you help setup the VPN?
Please view our setup tutorial page for Windows setup. Otherwise, you can check below for Mac, Linux and Android setup instructions. If you still need help, please contact us and we'll be glad to assist.
Technical FAQ
Latest News
4 New Servers in USA
StreamingVPN members can now enjoy 4 new servers in the US.
2 New Servers in UK
More faster Servers in the UK... BBC iPlayer here we come!
HULU in Australia
StreamingVPN loves watching HULU! How I met your mother is back on!
We accept Paypal or Major credit cards!
