
We value our customer's questions and comments. Please feel free to send us any questions or requests. We will get back to you as soon as possible (typically within 2 hours).
Be sure to check the Frequently Asked Questions first to see if your question has already been asked so your issue can be quickly resolved.
Looking for the IP addresses? They are listed on My VPN.
Connecting from China? Connect using the IP addresses listed on My VPN.
Not seeing any of the servers after installation? Make sure you extract vpn.exe from the ZIP file before running it.
Error 691 - Make sure you are using your correct Streaming VPN login ID which is your username followed by _tv@streamingvpn.com. (I.e. If your username is john, your Streaming VPN login ID is john_tv@streamingvpn.com)
Not connecting? (1) Try restarting your router and (2) make sure you have activated your free trial in My VPN.
StreamingVPN members can now enjoy 4 new servers in the US.
More faster Servers in the UK... BBC iPlayer here we come!
StreamingVPN loves watching HULU! How I met your mother is back on!
